Contacts
Go directly to the contact information you need.
For provider directories and forms, use the links below or contact the Claims Administrators by phone.
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| The Benefits Outlook Web site/Health e-Connection |
Available 24 hours/7 days |
| The Benefits Outlook phone line |
1-866-222-KISD (5473)
Available 24 hours/7 days
Customer Service:
English and Spanish speaking representatives are available 7 a.m. to 7 p.m. Central Time on weekdays, except holidays |
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| Aetna |
Claims Administrator:
Aetna
P.O. Box 14586
Lexington, KY 40512-4586
Customer Service: 1-877-224-6857
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| Provider Directory |
DocFind
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CVS Caremark
(Spanish) |
Claims Administrator:
CVS Caremark Inc.
P.O. Box 686005
San Antonio, TX 78268-6005
Mail Service:
CVS Caremark Inc.
P.O. Box 659529
San Antonio, TX 78265-9529
Customer Service:
1-800-378-8651
24 hours/7 days |
| Reference Information |
Online Ordering, Participating Pharmacies, Primary Drug List through Caremark.com (Spanish) |
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| Self-Care/Nurseline |
1-800-556-1555, 24 hours/7days or 1-800-270-2386 (TDD) |
| Disease Management |
1-866-269-4500
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| Health Promotion |
1-877-224-6857
8 a.m. to 6 p.m. Central Time on weekdays, except holidays
Health Assessment
www.aetnanavigator.com
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| Beginning Right Maternity Management |
1-800-272-3531 or 1-800-CRADLE-1
7 a.m. to 7 p.m. Central Time on weekdays
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| Dental Indemnity |
| SafeGuard |
SafeGuard
P.O. Box 30930
Laguna Hills, CA 92654-0930
Customer Service:
1-800-962-9633
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| Dental HMO |
National Pacific Dental
(National Pacific Dental is a United Healthcare Dental Company) |
UnitedHealthcare Dental
P.O. Box 30567
Salt Lake City, UT 84130-0567
Customer Service:
1-800-232-0990
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| UnitedHealthcare Vision (formerly Spectera) |
UnitedHealthcare Vision Claims Department
P.O. Box 30978
Salt Lake City, UT 84130
Customer Service:
1-800-638-3120
Provider Locator:
1-800-839-3242
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| Aetna Life Insurance Company |
Claims Administrator:
Aetna Life Insurance Company
P.O. Box 14549
Lexington, KY 40512-4549
Customer Service:
1-800-523-5065
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| Unum Provident Life Insurance Co. |
Claims Administrator:
Unum Provident Life Insurance Co.
The Benefits Center
P.O. Box 100158
Columbia, SC 29202-3158
Customer Service:
1-800-421-0344
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| United Teacher Associates Insurance Company |
United Teacher Associates Insurance Company
Customer Service:
1-800-880-8824
Cancer Claim Process:
Please call toll free 1-800-880-8824
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| LegalEASE |
LegalEASE
Client Services Department
2401 Fountainview, Suite 300
Houston, TX 77057
Customer Service:
1-800-562-2929 |
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JEM Resource Partners
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JEM Resource Partners
4201 Bee Caves Road, Suite C-101
Austin, TX 78746
Customer Service: 1-800-943-9179
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IRS Information -
Tax-Deductible Expenses |
1-800-TAX-FORM (1-800-829-3676)
Health Care
Dependent Care
(If you are not sure whether an expense is eligible, check with your tax advisor.) |
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| Benefit Concepts |
Benefit Concepts, Inc.
P.O. Box 246
Barrington, RI 02806
Customer Service:
1-800-969-2009
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